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Last updated: March 31, 2026
These Terms and Conditions ("Terms") govern the use of the WorkApp platform ("Platform", "Service"), a field team management software operated by WorkApp ("Company", "we", "us").
By creating an account or using WorkApp, you ("User", "you") agree to be bound by these Terms. If you do not agree, you must discontinue use of the Service immediately.
These Terms are governed by the laws of Romania and applicable European Union regulations, including but not limited to Directive 2011/83/EU (Consumer Rights), Regulation (EU) 2016/679 (GDPR), and the Romanian Civil Code.
3.1. To use WorkApp, you must create an account by providing accurate and complete information including your name, email address, and company details.
3.2. You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility.
3.3. You must be at least 18 years old and have legal capacity to enter into binding agreements to create an account.
3.4. One company may have only one Admin account. The Admin is responsible for managing employee accounts and company settings.
3.5. We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.
WorkApp provides the following services:
We reserve the right to modify, suspend, or discontinue any feature of the Service with reasonable notice to users.
5.1. WorkApp offers paid subscription plans. The current pricing structure is:
5.2. All payments are processed securely through Stripe, a PCI DSS Level 1 certified payment processor. We do not store your credit card information.
5.3. Prices are displayed in EUR and include applicable taxes unless stated otherwise. Additional VAT may apply depending on your country of residence within the EU, in accordance with EU VAT Directive 2006/112/EC.
5.4. Subscriptions are automatically renewed at the end of each billing period unless cancelled before renewal.
5.5. We reserve the right to change pricing with at least 30 days advance notice. Existing subscriptions will continue at the current rate until the end of the billing period.
6.1. In accordance with EU Directive 2011/83/EU and Romanian Government Ordinance 34/2014, consumers have the right to withdraw from a distance contract within 14 days of purchase without providing a reason.
6.2. To exercise your right of withdrawal, you must inform us via email at office@workapp.ro with a clear statement of your decision.
6.3. Upon valid withdrawal, we will refund all payments received within 14 days using the same payment method.
6.4. By explicitly requesting immediate access to the Service upon purchase, you acknowledge that you may lose the right of withdrawal once the Service has been fully provided during the withdrawal period, in accordance with Art. 16(a) of Directive 2011/83/EU.
By using WorkApp, you agree to:
8.1. All intellectual property rights in the WorkApp Platform, including but not limited to source code, object code, software architecture, algorithms, user interface designs, visual elements, logos, trademarks, documentation, database structures, and all associated materials, are the exclusive property of PODINA SMART TECH SRL (Reg. No. J24/602/2022, CUI 45996202, VAT ID RO53195159, registered office Str. Campului 3B, Tamaia, Maramures, Romania), hereinafter "the Owner".
8.2. Users retain ownership of their own data and content uploaded to the Platform.
8.3. By using WorkApp, you grant us a limited, non-exclusive license to process your data solely for the purpose of providing the Service.
8.4. You may not copy, modify, distribute, or create derivative works based on WorkApp without prior written consent from the Owner.
8.5. The WorkApp name, logo, and all related product and service names, designs, and slogans are trademarks of PODINA SMART TECH SRL. You may not use such marks without prior written permission.
9.1. Strict Prohibition: The following activities are expressly prohibited without prior written authorization from PODINA SMART TECH SRL:
9.2. Automated Collection Prohibited: The use of automated tools, scripts, bots, crawlers, scrapers, or any form of automated data collection or extraction technology to access, copy, or harvest content, data, or code from the Platform is strictly prohibited.
9.3. AI Training Prohibition: The use of any content, code, design elements, or data from the Platform for the purpose of training, fine-tuning, or developing artificial intelligence models, machine learning systems, or any form of automated learning technology is expressly forbidden without written authorization.
9.4. Content Licensing: All content published on the Platform (including blog posts, documentation, guides, and marketing materials) is licensed under a restrictive, non-transferable, non-sublicensable license for personal viewing only. No reproduction, redistribution, or commercial use is permitted.
10.1. Copyright Notice: All content on the Platform is protected by copyright under Romanian Law No. 8/1996 on Copyright and Related Rights, EU Directive 2001/29/EC (Information Society Directive), and international copyright treaties including the Berne Convention and WIPO Copyright Treaty.
10.2. Civil Remedies: Any unauthorized copying, reproduction, or use of Platform content may result in:
10.3. Criminal Liability: Willful copyright infringement may constitute a criminal offense under Romanian Law No. 8/1996 (Art. 139-143), punishable by imprisonment from 1 month to 8 years and/or fines.
10.4. DMCA and Takedown: We will pursue removal of infringing content through DMCA takedown notices, EU Copyright Directive procedures, and direct legal action against hosting providers and infringers.
10.5. Monitoring: We actively monitor for unauthorized use of our intellectual property using technical measures and legal surveillance. Evidence of infringement is preserved for potential legal proceedings.
10.6. Liquidated Damages: In addition to actual damages, unauthorized commercial use of Platform code or content shall be subject to minimum liquidated damages of EUR 50,000 per incident, without prejudice to additional claims for actual damages exceeding this amount.
9.1. We process personal data in accordance with our Privacy Policy and Regulation (EU) 2016/679 (GDPR).
9.2. When acting as a data processor on behalf of a company (Admin account), we commit to processing data only as instructed and implementing appropriate security measures.
9.3. Users have the right to export their data at any time through the Platform's export features (PDF, Excel).
10.1. We strive to maintain 99.9% uptime for the Platform. However, we do not guarantee uninterrupted access.
10.2. Scheduled maintenance will be communicated in advance. Emergency maintenance may be performed without notice.
10.3. We are not liable for interruptions caused by third-party services, internet connectivity issues, or force majeure events.
11.1. WorkApp is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied.
11.2. Our total liability to you for any claims arising from your use of the Service shall not exceed the total amount paid by you in the 12 months preceding the claim.
11.3. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
11.4. Nothing in these Terms excludes or limits liability for fraud, gross negligence, or death/personal injury caused by our negligence, in accordance with EU consumer protection laws.
12.1. You may terminate your account at any time by contacting us at office@workapp.ro.
12.2. We may terminate or suspend your account immediately if you breach these Terms.
12.3. Upon termination, your data will be retained for the period specified in our Privacy Policy, after which it will be permanently deleted.
12.4. Refunds for remaining subscription periods are subject to our refund policy and applicable consumer protection laws.
13.1. These Terms are governed by and construed in accordance with the laws of Romania.
13.2. Any disputes shall first be attempted to be resolved amicably through negotiation.
13.3. If amicable resolution fails, disputes shall be submitted to the competent courts of Baia Mare, Maramures, Romania.
13.4. EU consumers may also use the Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr
13.5. Romanian consumers may contact ANPC (National Authority for Consumer Protection) for complaints: anpc.ro
14.1. We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Platform at least 30 days in advance.
14.2. Continued use of the Service after modification constitutes acceptance of the updated Terms.
14.3. If you do not agree with the modified Terms, you may terminate your account before the changes take effect.
15.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force.
15.2. Our failure to enforce any right or provision does not constitute a waiver of that right.
15.3. These Terms constitute the entire agreement between you and WorkApp regarding the use of the Service.
For questions about these Terms, contact us:
PODINA SMART TECH SRL
Reg. No. J24/602/2022 · CUI 45996202 · VAT RO53195159
office@workapp.ro
+40 747 381 339
Str. Campului 3B, Tamaia, Maramures, Romania